Terms & Conditions

Signature

 

Minimum Opening Order: $300

Minimum Reorder: $150

Dreese Fine Art is committed to supporting the Independent Retailer with stores focused on gift, home, garden, specialty store products. art galleries, Interior designers, and art consultants.

Payment Terms

MasterCard, Visa, American Express or Discover accepted at the time of the order.

SALES TAX

Dreese Fine Art is required to have your state sales tax certificate with the state sales tax number on file.  Please email to info@dreesefineart.com

ONLINE ORDERS

Our web site, www.dreesefineart.com is available 24/7. Please indicate any special instructions for your order in the comments section at checkout. Also, indicate on your order if you do not accept backorders. Prices are subject to change without notice. We try to honor all prices published online, but in the event of a pricing mistake, please be understanding. Freight is not included with your total online and will be added when your order is invoiced.

Turnaround

Every order we receive is a special order made specifically for you.  We strive to ship within 3 -4 weeks depending on the size of your order.  We are a small independent woman owned business and do not keep stock on hand.  Everything is made to order.  Turnaround times may vary depending on demand for our product.

Shipping

All orders are shipped UPS from Spring Lake, MIchigan. The cost of shipping will be added to your invoice. Shipping costs are the responsibility of the customer and are determined by weight, dimension, and destination of the package.  As soon as your package is shipped, we will notify you with a tracking number.

Backorder Policy

Products will be placed on backorder unless the customer requests it to be cancelled.   Shipping costs for backorders are the responsibility of the customer.

CANCELLATIONS, RETURNS & SHORTAGES

Canceled orders will be subject to a 20% restocking fee if the order has been picked and packed. Returned orders may be subject to a 20% restocking fee. Return requests can be made easily by emailing us at info@dreesefineart.com.  No returned merchandise will be accepted without authorization. Shortages and damage claims must be reported within 15 days of receipt of merchandise. On domestic packages refused by the customer, shipping charges to the customer and shipping charges back to Dreese Fine Art will be charged to the cus. Our return policy is subject to change without notice.

Claims for Damage

We pack your orders with great care. If you should receive an order in broken or damaged condition, please contact us immediately at info@dreesefineart.com or 616-402-4868.   In the event that a UPS claim is made for damage to merchandise, the original packing material must be held for two weeks for inspection by UPS. 

In the event there is a defect in the merchandise, will be replaced it immediately.  All claims for inaccurate shipments must be made within fifteen (15) days of receipt of shipment. 

CATALOG, FLYER & EMAIL CORRECTIONS

We make every effort to ensure accuracy in our catalogs, flyers, emails, and on our website. However, mistakes can happen. In the event that there is a mistake, please be understanding. Prices and specs are subject to change. Please see our website for the latest information.

QUALITY

We strive to offer our customers the highest quality and when possible, made in the USA.   All of our home goods are printed at our studio.  We make every attempt to ensure our color is consistent.  Because our items are handmade in the studio, occasionally there are slight variations.  That is what makes each piece unique, and one-of-a kind.

 

Pricing

All of our prices are wholesale, in U.S. dollars. Prices are effective January 1, 2022. These prices supersede all previous prices and are subject to change without notice.